Over the firm’s 14 year history, our focus has been on accelerating profitable sales through the rapid deployment of sales strategy, the recruitment and mobilization of great sales people, the attainment of growth capital, and cost reduction.
With almost every client we serve, there are significant areas of opportunity for greater profitability through cost reductions in sales, and also in administrative expenses. Sales OverDrive offers a wide range of full-time, dedicated Administrative Assistants at extremely low costs.
With a full range of options to choose from, you can customize your assistant's activities to meet your exact requirements. If you need web development, data entry, search engine optimization, social networking, interim recruiting, paralegal, accounting or engineering, we have trained professionals that can perform those duties and can perform those duties.
Our people can save you an incredible amount of time by reducing your task load and organizing your business communications. For example, one interesting service is voice transcription. Your assistant can convert all of your voicemails to emails or text messages, so that you have all your messages organized into one format and one location. You can also have your assistant transcribe dictation or voice recordings into text or update your Outlook or meeting agenda with a simple phone call.
While the following list is organized into logical groupings, you don’t have to choose one area. With your guidance, your assistant will be recruited to perform exceptionally in the areas that are most important to you, but be capable of performing a wide variety of other duties. Your assistant can be tasked with virtually any combination of these activities.
Common Assistant Duties
- Voicemail transcription
- Answering service
- Dictation transcription
- Invoice reporting and analysis
- Data entry and database management
- Travel booking
- PowerPoint creation
- Appointment Setting
- Mailing Campaigns and Marketing
Customer Administration
- Order processing
- Account maintenance
- Enrollment processing
- Subscription renewals and sales
- Order taking
- Help desk support
- General inquiries
- Billing inquiries
- Change of address
- Delivery status
- Disputes handling
- Missing, wrong, and damaged goods
- Payment processing
- Product information
- Returns
Sales and Marketing
- Lead generation
- Outbound sales
- Appointment setting
- Mail follow-up
- Soft sell calling
- List cleaning
- Inbound appointment scheduling
- Surveys and market research
- Contact information and demographics surveys
- Dealer locator and referral
Web Development and IT Services
- System analysis
- Search Engine Optimization
- Social Media
- Web development
- Application and system support
- Upgrade and maintenance services
- Quality assurance and testing
- User and production support
Call or Contact Us to get started.
